Cancellations are due in writing before the 1st payment date for the following term. There are no refunds available.
Term 1 payment 1st of December
Term 2 payment 1st of March
Term 3 payment 1st of June
Term 4 payment 1st of September
This date and policy can be found on the website or in every weekly parent email.
Cancellations are required in writing. If you do not receive a reply email to your cancellation request within 72 hours please assume it has not been received.
Aquatots runs on a 10 week term booking system and does not provide refunds for cancellations part way through a term.
If you do need to cancel after the cancelletion date has passed we are able to provide holiday program credit classes so you can make up missed classes at a later date. Credits will ba valid for 12 months from date of issue.
The cost for a one off term with Aquatots is $260 per child, a roll over booking per child is $210.
Broken bones and serious illness cancellations can be made at any time throughout the term. With a medical certificate we will be able to provide holiday program credits for a later date or a hold on lesson fees paid for a return at a later date, this decision is at Aquatots discretion.
Cancellation for moving out of state can be provided with a refund if an out of state forwarding address is provided.
To cancel please fill out the form below.